The Value of an Organization’s Vision

How important to a company is a shared vision — one that resonates with every person in the organization and is felt by every client? Brad Malone, MA, PMP Let’s find out by looking at the typical progression and growth of an audiovisual integration company. Many AV integration companies (and many companies in other industries, […]

A/V Integrator Leverages Q360 Technology for 20% Year over Year Growth

Article published in Commercial Integrator September 16, 2016 “Breaking the Mold: This Integration Firm Is Programmed Differently” Casaplex’s non-traditional team of non-AV-type-employees has added up to an AV integration firm that can do things with products that others simply can’t. Derek Goldstein was never a DJ. He wasn’t in a band. He never even worked as […]

How Accurate is Your Data?

“Across our 10 branch offices, last quarter sales are up 7%, on average.” This statement tells you exactly nothing. But it sure sounds like good news in a management meeting. The problem is that seldom does anyone ask the right follow-up question. It turns out that four of the offices each saw their sales double, […]

The Pitfalls of Business Process Improvement Initiatives

The business of improving your business is serious business.  How many times have you or someone on your team tinkered with a process and had it result in less than desired results?  Perhaps it wasn’t adopted, or only partially adopted by a few on the team.  Or worse, it had adverse results on other areas of […]