Q360™ Features – Solutions360

Q360™ Features

Front Office

Project

Job costing
Dynamic Labor Burden Rates
Real-time WIP reporting
Time & billing entry
Remote time entry
Internal Change Order Automation
Customer Change Order Quotes
Customer Charge Order Automation
Cross-Project Material Ordering
JIT Procurement
Budget management
Time reconciliation
Schedule & task management
Reminders
Subcontract management
Project checklist templates
Project delivery templates
Real-time profitability dashboard
Task conflict management
Task dependencies
Project web-portal
Schedule of Values Invoicing

Sales

Sales opportunity management
Marketing campaign tracking
Sales funnel & forecast reporting
Quote generation
Sales order entry
Lead management
Mail & email merging
Purchase history
Support history
Sales activity score carding
Commission reporting
Team selling
Document management
Org chart creation

Sales

Relationship management
Sales process management
Sales team management
Sales activity auditing
Sales dashboards

Service Dispatch

Equipment list management
Service ticket management
Resource scheduling
Recurring inspection scheduling
Flexible queue based call mgmt
Dispatch management
Skills based dispatching
Dispatch zone management
Time tracking & job costing
Customer web portal
Workorder management
MSP integration
SLA managefment
Mapping integration
Service alerts
Helpdesk knowledge-base
Billing automation
Block time management
Block amount management
RMA tracking & management
Service inventory management
Service call workflow control
Document management
Maintenance contracts
Email capture & call creation
Email notifications
Profitability tracking on calls
Partner ticket tracking
Service level entitlement
Service dashboards

Back Office

Full Accounting

General ledger
A/R ledger
A/P ledger
Multi-tier chart of accounts
Segments & sub-segments
Standard & custom financials
Multi-currency
Multi-company
Multiple budgets
Billing automation
Revenue recognition automation
Deferred revenue automation
Allocations
Bank reconciliation
Cash receipts
Tax district management
Print 1099 forms
Reversing journal entries
Recurring journal entries
Accounting periods
Credit card processing -optional
Advanced project accounting
Collections management
Fixed asset automation
Financial dashboards
Financial ratio reporting

Accounts Payable

Purchase history
Purchase accrual
Check printing
Bill payments
Back order management
Approval routing & workflow
Partial receipt tracking
Receiving
Accounts payable aging

Order Fulfillment

Margin analysis
Sales tax automation
Partial shipments
Available to promise
Drop shipping
Quoting
Order routing & workflow
Pick/pack/ship
RMA management
Sub-customer tracking
Order history
Order location tracking
Sales & purchase order links

Inventory

Valuation reports
Physical count processing
Unit of measure translation
Master part numbers
Part images & documents
Item kits
Multi-tiered pricing
Audit trail for adjustments
Replenishment warnings
Multi-location warehousing
Truck stock management
Multiple units of measure
Vendor tracking & ranking
Bar-code scanning & printing
Warranty management
RMA tracking
Mass price adjustments
Vendor integration

General

Human Resource

Labor burden rate management
Certification tracking
Skill acquisition tracking
Asset/Articles tracking
Emergency contacts
Benefit tracking
Schedules & paid leave management
Review & feedback tracking
Emergency contact tracking

General Setup

Role’s based setup
Extensive custom permissions
Developers interface – open API
Always on auditing
Comprehensive online help

Reporting

Real-time dashboards
Real-time workflow diagrams
Built in PDF converter
Standard reports & admin
Saves searches
Report export options
Spreadsheet* integration
Email* integration
Advanced analytics
KPI reporting
Ad hoc report writer
Web publishing automation