Accountability Drives Business Transformation at VTI Security

One of our biggest goals at VTI is to improve consistency and accountability. Before Q360, there were a lot of inconsistencies in how each department operated from office to office; this was a long-standing issue. Q360 gave us a great tool to be able to identify those inconsistencies, and we use it in a way […]

What Should A Lessons Learned Process Focus On?

When working on an integration project, how often do we hear the words, “Didn’t this happen last time?” Remember, the definition of insanity is doing the same thing over and over again, and expecting a different result. You could say the same about many organizations’ lessons learned process — or more aptly named, their “lessons-re-learned” […]

Genesis Integration Harnessed the Power of Data with Q360 PSA Software

Big Data is on everyone’s lips as both a challenge and an opportunity for 2018, with a promise that increased information will allow us to yield valuable insights and make better business decisions. Organizations that manage to make sense of their data, and use it to make informed business decisions are gaining competitive advantage. We […]

Assessing the Value of Investing in ERP Software

How do you know when your technology integration business is ready to invest in ERP software? Calculating the return value of an investment can be daunting, even for the experienced executive, but one which includes new ERP Software may be at the top of the list. Say the word “Enterprise” and it means the whole business will […]

Lone Star Enhances the Customer Experience with a Focus on Process

    Increasing complexity in the AV industry is driving integrators to look at process A focus on process has not always been necessary for success, but it has long been a priority at Lone Star Communications. Ray Bailey, CEO, and Patt Bowles, Chief Customer Experience Officer, share their thoughts on the company’s attention to process […]

Lone Star Communications Manages Growth with Solutions360

Client Profile Lone Star Communications, a leader in the life safety industry, opened its doors in 1991. For over a quarter century, the company has served the Texas healthcare and K-12 education markets. In 2016, Lone Star acquired Houston-based Halco Life Safety Systems, followed by Arkansas- and Louisiana-based ArCom Systems in 2018. It is no secret that […]

The Value of System IDs in Delivering Support

Steve Riley of Navigate Management Consulting System IDs allow you to identify individual systems by a unique number, defined as a list of serialized assets that belong within the system. In today’s video, Steve Riley, talks to us about one of his passions, the area of the business called Support. “I’ve been seeing a migration […]

What Your Sales Forecast Isn’t Telling You

In a lot of organizations, your sales forecast is only giving you a partial representation of the truth  The first challenge is to establish objective criteria against the data Sales people are generally very optimistic and hopeful, and as great a trait as that is, it doesn’t always make for great judgement when evaluating where […]

Solutions360 Increases Visibility at South Central AV

Chip Sprague from South Central AV stopped by our booth at InfoComm, and sat down with Brad Dempsey to tell us how Q360 has changed his business. South Central AV has been using the Q360 software platform for just over one year. Prior to Q360, South Central had been using a Unix-based system for 25 years, plus six other […]

Solutions360 Software Helps Integrators On-Boarding Acquisitions

After an acquisition is made, the hard work begins. It’s no secret that mergers and acquisitions are rampant in the AV industry, and the pace of consolidation shows no signs of slowing down. As a result of acquisition, many of Solutions360’s customers are either experiencing or getting ready for explosive growth. Q360 software has been a great tool to […]