by Brad Malone, Partner at Navigate Management Consulting Is there a direct linkage between the level of quality delivered within an AV systems integration project and the level of personal and organizational pride in that accomplishment? And if so – which comes first? Is there a causal relationship? Before we start – we need to […]
Successful Change Management
Successful Change Management
How Can Integrators Achieve Sustainable Growth?
How can systems integrators achieve sustainable growth? “I think our biggest challenge in this industry is resources,” says Jay Rogina, Principal at Spinitar. “We need resources all the way through from the account management to the installation. How is that done? Education. We need education starting in the high schools, education all the way through colleges, […]
A/V Integrator Leverages Q360 Technology for 20% Year over Year Growth
Article published in Commercial Integrator September 16, 2016 “Breaking the Mold: This Integration Firm Is Programmed Differently” Casaplex’s non-traditional team of non-AV-type-employees has added up to an AV integration firm that can do things with products that others simply can’t. Derek Goldstein was never a DJ. He wasn’t in a band. He never even worked as […]
Solutions360 Integration with D-Tools Adds Resource Planning and Financial Management with a Focus on Project Profitability for System Integrator™ Customers
New Integration Provides D-Tools SI Users with Immediate Access to Advanced Financial Planning and Management, Project Reporting and Related Information to Improve Business Decision Making and Performance CONCORD, CA (August 26, 2019) – D-Tools, Inc., the worldwide leader in data-driven system integration software has announced an integration between the company’s award-winning estimation, system design, and project management […]
See you at the 2018 NSCA Business & Leadership Conference
We’re thrilled to help bring you the 20th annual BLC. We are excited to see you again and to join you in benefiting from the great speakers and powerful content this event always delivers. And if you’re tired of struggling to manage information to the detriment of efficiency and profitability, feel free to stop by the […]
Operations in the Summer Months
Getting Back to Basics On a daily basis at NSCA, I chat with integrators about being more efficient. Increasing efficiency leads to more time being available, higher levels of profitability and happier customers (assuming, of course, that quality isn’t sacrificed for efficiency). Integrators often ask us how they can increase profits without adding dollars to […]
Solutions360 and D-Tools Create the Foundation for Outstanding Customer Experiences
Solutions360 and D-Tools share a common vision to help integrators increase productivity, efficiency and standardization. From the first interaction with a new customer to the final service touch point, you want the design and engineering experience to be seamless and impressive. But using disparate systems and tools can make that a challenge. We’ve got good […]
MSP Summer School: Writing Great Process Documentation
This is where those who are still near the beginning of their documentation journey can explore some of the fundamentals of creating great documentation, and a documentation culture. Some of this will be older material that’s still awesome, but there will also be new pieces designed to fill in the gaps of our previous work on the subject of mastering IT documentation. … Read More
Leadership Buy-in is Critical for a Successful ERP Implementation
In previous blog posts, we have discussed at length, the importance of employee engagement for a successful ERP implementation. Without a doubt, it is important to get buy-in from the employees. Everyone must go in with the right attitude and the right mindset – people need to embrace change. Furthermore, if you are not clear about articulating how […]
How Do You Get Your Sales Team to Sell as-a-Service?
There has been a lot of discussion in the integration industry about the need to develop services revenue, and embrace new business models, in order to remain relevant. At InfoComm, Chad Sowers, Director of Business Development at GreatAmerica Financial Services stopped by our booth to talk about some of the stumbling blocks that he sees integrators experiencing. […]
Solutions360 President Working with Canadian Universities on AI Solutions for AV Companies
Solutions360 President Brad Dempsey targeting InfoComm 2020 for launch of prototype of artificial intelligence solution aimed at low-voltage contractors. By D. Craig MacCormack Solutions360 president and founder Brad Dempsey is singing a familiar refrain when it comes to the implementation of artificial intelligence in pro AV, but how many in the industry are listening? Dempsey said at […]
Spinitar Achieves Sustainable Growth with Solutions360
At Solutions360, we build the tools that enable integrators to achieve sustainable growth, and manage that growth over the long term. We view Q360 as the data hub of the business, and our unified software helps integrators gain increased visibility to their data. Spinitar is a long-time customer of Solutions360, and has been using Q360 for about eight […]